Last Modified: March 18th, 2025
Please read these Terms of Service (collectively with FealtyX Privacy Policy the “Terms of Service”) fully and carefully before using www.fealtyx.com (the “Site”) and the services, features, content or applications, offered by Catagrowth Technologies Private Limited (“Catagrowth”, “FealtyX”, “we”, “us” or “our”) (together with the Site, the “Services”). These Terms of Service set forth the legally binding terms and conditions for your use of the Services.
Welcome to CataGrowth, By accessing, engaging with, or utilizing the platform known as "FealtyX" (hereinafter referred to as "the Platform"), the individual, entity, or business organization (hereinafter referred to as "User") irrevocably consents to be bound by the terms, conditions, and legal obligations set forth herein. If the User does not assent to these provisions in their entirety, they are instructed to immediately discontinue usage of the Platform. This platform is designed to help issuers and merchants optimize the end-user experience by tailoring engagement strategies via partnerships that maximize business goals with minimal effort. Through our services, businesses can execute at scale, partner with other entities on the platform, offer efficient and tailored rewards, measure live performance, and manage real-time controls, all within a seamless and efficient framework. These Terms and Conditions constitute a legally binding covenant governing the permissible scope of engagement with Catagrowth. By accessing, interfacing with, or utilizing the Platform in any capacity, the User unreservedly acknowledges and assents to the stipulations contained herein. Non-acceptance of these provisions mandates the immediate cessation of all interaction with the Platform, without exception.
FealtyX functions as a sophisticated, technology-driven platform engineered to furnish issuers, merchants, and commercial enterprises with advanced capabilities to customize, refine, and augment their customer engagement methodologies. The Platform empowers authorized business entities with an array of specialized tools designed to facilitate the development, execution, and automation of dynamic reward structures, predictive consumer interaction models, and data-driven engagement mechanisms for driving growth. By leveraging these functionalities, businesses are enabled to conduct granular behavioral analytics, implement algorithmically optimized incentive programs, and exercise real-time operational oversight, thereby fostering maximized commercial efficiency and strategic growth.
Access to, and utilization of, the Platform’s proprietary suite of services is expressly limited to legally recognized corporate entities, duly registered business organizations, and individuals possessing the requisite legal capacity and vested authority to act on behalf of such entities. In accordance with the provisions set forth herein, Users, by initiating registration and availing themselves of the Platform, unequivocally affirm, warrant, and represent that all credentials, identifications, business details, and disclosures provided during the enrollment process are factually accurate, exhaustive in scope, and consistently maintained in an updated state. FealtyX reserves the unilateral and absolute right to impose a temporary suspension, permanent termination, or restrictive measures upon any account found to be associated with, or engaged in, the submission of falsified, misleading, or incomplete information, the commission of fraudulent or illicit conduct, or any manner of exploitation, misuse, or abuse of the Platform that contravenes the express provisions of these Terms and Conditions. All Users bear the continuous obligation to ensure that their operational activities, strategic implementations, and customer engagement initiatives conducted through the Platform remain in full compliance with all pertinent statutory laws and industry-specific regulations. Moreover, any unauthorized, unethical, deceptive, or legally impermissible usage of the Platform—including but not limited to the propagation of misleading reward systems, consumer exploitation, or engagement in activities contravening regulatory compliance standards—shall constitute a material breach of these Terms, triggering the immediate enforcement of corrective action, up to and including account termination and potential legal recourse as deemed necessary by FealtyX and applicable governing authorities.
FealtyX is designed to empower businesses by allowing them to execute customer engagement strategies at scale. Our technology enables merchants and issuers to personalize rewards and promotions without requiring significant manual effort. By utilizing data-driven insights, businesses can implement highly targeted campaigns that enhance customer retention and drive revenue growth.
At the core of FealtyX’s operational advantage is its capability to furnish businesses with real-time, data-centric performance measurement tools and partnership opportunities that elevate the strategic oversight of customer engagement mechanisms. By embedding a sophisticated analytical engine and marketplace into its framework, the Platform enables stakeholders to:
The integration of FealtyX’s proprietary, real-time analytical architecture ensures that enterprises not only possess a retrospective understanding of campaign performance but also retain the capacity to institute immediate, data-responsive modifications that align with shifting market dynamics, consumer behaviors, and business exigencies. Further bolstering the Platform’s technological sophistication is its incorporation of instantaneous operational controls, enabling businesses to discover other partners, dynamically recalibrate their marketing frameworks, promotional incentives, and customer engagement mechanisms in real time subject to approval by all the participating partners in the campaign. Whether necessitated by emerging consumer trends, fluctuations in transactional behaviors, security-driven protocol enhancements, or corporate strategy realignments, FealtyX’s dynamic adaptability grants Users full-spectrum control over their engagement methodologies without operational latency, system disruptions, or logistical bottlenecks.
Users of FealtyX are expected to conduct themselves responsibly and ethically. Issuers and merchants must ensure that their engagement strategies, rewards programs, and customer interactions comply with all relevant legal and regulatory requirements. Any attempt to manipulate, exploit, or deceive end-users through misleading promotions or unfair practices will result in immediate account suspension and possible legal consequences.
Additionally, users must safeguard their account credentials and take necessary security precautions to prevent unauthorized access. FealtyX will not be responsible for any losses or damages arising from compromised accounts due to negligence. Users must also respect the intellectual property rights of FealtyX and other parties by refraining from copying, modifying, or distributing any proprietary elements of our platform without authorization.
At FealtyX, we uphold an unwavering commitment to data integrity, confidentiality, and regulatory adherence, ensuring that user information remains safeguarded under the highest industry standards. Entities leveraging our platform are mandated to exercise due diligence in processing, storing, and transmitting customer data in strict compliance with applicable data protection statutes, regulatory frameworks, and sectoral guidelines. To mitigate the risk of unauthorized access, data exfiltration, or cyber intrusions, FealtyX employs cryptographic encryption mechanisms, multi-tiered access control protocols, and advanced intrusion detection systems. Notwithstanding our robust security architecture, end-users bear an independent obligation to implement commercially reasonable safeguards within their operational infrastructure to prevent vulnerabilities arising from mismanagement, negligence, or third-party breaches. While FealtyX endeavors to maintain an uninterrupted, resilient, and fortified platform, we disclaim absolute liability for service disruptions, unforeseen system anomalies, or external threat vectors beyond our reasonable control. In the event of downtime, cybersecurity incidents, or material breaches, we shall deploy remedial measures commensurate with the nature of the exigency and, where required by law, duly notify affected parties in a commercially reasonable timeframe. This provision shall not be construed as an absolute warranty of service continuity but as a declaration of our proactive diligence in mitigating foreseeable risks within the ambit of prevailing technological and legal standards.
FealtyX continually evolves to meet the needs of businesses and enhance platform capabilities. We reserve the right to modify, update, or discontinue any aspect of our services at our discretion. While we strive to provide consistent access to our platform, there may be instances of temporary downtime due to maintenance, upgrades, or unforeseen technical issues. Users will be notified of significant changes to our platform or terms of service, and we encourage all users to review updates regularly to stay informed. Continued use of FealtyX after any modifications to these terms constitutes acceptance of the revised terms.
While FealtyX is designed to provide businesses with powerful tools for engagement and optimization, we cannot guarantee specific business outcomes. The success of any engagement strategy depends on multiple factors, including market conditions, user behavior, and external influences beyond our control. FealtyX is not responsible for any losses, damages, or liabilities resulting from the use of our platform, including but not limited to lost revenue, operational disruptions, or data breaches. Users assume full responsibility for the decisions they make using our services, and we recommend implementing additional safeguards as needed to protect their business interests.
We reserve the right to suspend or terminate user accounts if there is evidence of policy violations, illegal activity, or misuse of our platform. In cases of account termination, we may provide notice and an opportunity to rectify the issue where appropriate. However, for severe violations, immediate termination may be enforced without prior warning. Users who wish to discontinue their use of FealtyX may do so by contacting our support team. Termination of services does not absolve users from any outstanding obligations, such as unpaid fees or compliance with legal requirements related to their use of our platform.
These Terms and Conditions are governed by the laws of Republic of India. In the event of disputes arising from the use of FealtyX, we encourage users to first reach out to our support team for resolution. If further action is required, disputes will be settled through arbitration or legal proceedings in accordance with the governing laws of the applicable jurisdiction.
In the event you have any grievance relating to the processing of information provided by you, you may contact our Grievance Department, care@fealtyx.com or write to us at the following address: Unit 101, Oxford Towers 139 HAL Old Airport Road H.A.L II Stage Bangalore Karnataka 560008.